The corporate office of redBus is located at Bangalore. You can contact the office at:
RedBus, 3rd Floor Karle Premium
#1 Old Airport Road
Opp Manipal Hospital
The phone number of the company is: 080 3941 2345
Email address is: [email protected].
Passengers can use any card to pay money for tickets. There is no need to use your own cards. However, you should carry the proof of your identity and the booked ticket when you the bus. Different payment options are available for paying money. They are debit card, credit card, internet banking, cash cards such as Done card, ITZ cash, Zip cash, Tick business, and Oxi cash.
You can cancel most of the ticket through online. But, some tickets can be cancelled only through the call center of redbus. If you cancel a ticket up to one week before your travel, the amount will be fully refundable. But, if the ticket is cancelled in less than one week to 3 days before the journey, 5 percent of the money will be deducted. If the ticket is cancelled in 3 days up to 24 hours before the journey, 10 percent of the amount will be deducted. No refund will be made if you cancel the ticket in less than 24 hours before departure. However, you will get 100 percent refund if you miss the bus due to the fault of redBus or its partner company. But, no refund will be provided if you miss the bus due to any other reason, which is not directly related to redbus.
Discounts and Coupons
RedBus coupon codes can be used when you purchase tickets through redbus. You can use more than one cash coupons during a single transaction. But, you can use a coupon only once. Red Bus coupons are available round the clock, and these are helpful for getting discounted prices when you book bus tickets and hotels. RedBus offers 2+1 offers, which are exclusive offers for passengers. You can book for 2 hotel rooms and pay for just one. Some of such offers include best hotels such as OYO rooms along with lots of other facilities. CashBack is the other offer of RedBus. You can book tickets by using net banking, and debit/credit cards for getting cash backs.
You will get cashback offer and lots of other discounts when you book tickets and pay though wallets such as PayUmoney. Mobile App Deals are the exclusive offers of redbus. These offers provide you cashbacks and discounts.
You will get flat Rs 100 off when you use App at the first time for booking tickets. You will get flat 50 percent reduction when you book hotel rooms. GoStays hotels offers provide you 70 percent off. Passengers who use ICICI Bank Pockets will get flat 10 percent off on tickets.
RedBus introduced cash coupon policy for the convenience of users. So, you need not go through the payment procedures again. But, to encash cash coupons, you should send a mail to the company. It will take 10 business days to reflect the money in your account or card.